Big Frog is a Lifestyle Not Just A Business

Fun and creativity are celebrated at Big Frog – by customers and employees alike! This is not just about our amazing DTG printers or the quality T-shirts – it’s about owning your day-to-day freedom to enjoy your work and home life. A Day in the Pond is best described by our phenomenal franchisees:

Custom decorated garments are always the perfect product because customers design them to be. Our Customer Satisfaction is exceptional! System wide, our Net Promoter Score (NPS) is 87- far out performing other retail outlets. Read these comments taken directly from our customers through Listen360; an independent outbound custom survey resource:

The t-shirt they recommended was great! And the customer service was amazing. They took a lot of time to listen to my needs and help me create exactly what I was looking for in a staff shirt! ~ Amy R.

I love how Big Frog staff can take some of our ideas for t-shirt designs and make them even better than we anticipated. They work to make sure we are happy with every single detail and are willing to make suggestions as needed. They are very friendly, have fast service, and go above and beyond to ensure our 100% satisfaction! ~ Betsy W.

They were courteous and extremely fast. I submitted a special order in the early afternoon and it was completed by 4! They delivered faster than their promise. Who does this? Great company. ~Iris D.

Operational Advantages:
  • Minimal Employees – Average of Two to Four Per Location
  • Daylight Hours – Helping You Spend More Quality Time
  • Around 1200 Square Feet Needed – Cutting Down on Rental Costs
  • Low Inventory – Inventory Orders Typically Arrive in One or Two Days
  • 70% Gross Profit Margin – Built for Money to The Bottom Line
  • Low Overhead Costs – With No Big Ticket Surprises
  • Environmentally Friendly – Green Process with Low Impact
  • Minimal Competition